Privacy Policy

Effective Date: June 15, 2017

This website is owned and operated by CORSAIR Memory, Inc., 47100 Bayside Parkway, California.

CORSAIR is committed to protecting the privacy of consumers visiting our website and purchasing our products. CORSAIR wishes to maintain a safe and secure environment for all users of our online products and services. We pay close attention to how information about our visitors is used and shared, and therefore we use collected information carefully and sensibly. Please read the following Privacy Policy to understand what personal information is collected and how your personal information is used. Submitting your personal information when using and/or visiting CORSAIR's website, requires your explicit consent to this Privacy Policy. If you do not agree to this Privacy Policy, some functions may not be available to you. For all EU citizens, CORSAIR has implemented the principles of the General Data Protection Regulation (GDPR) in its processing policies. Our representative in the EU is Edward Lane, Europe Financial Controller of CORSAIR, London Court (2nd floor, East Suite), London Road, Bracknell, RG12 2UT, United Kingdom which may be contacted in all matters concerning our use of personal data.

Information Collected

When you visit our website you have the opportunity to create a customer account. If you choose to create such account, we collect the following personal data from you (“Account Data”):

  • a) Name
  • b) Email
  • c) Country
  • d) Username
  • e) Password
  • f) Personal preferences
  • g) Possible newsletter consent

We keep your Account Data until the day you choose to delete your account or if your account has been inactive for 5 years. You have the right at any time to withdraw your newsletter consent without affecting your Account Data.

When you shop in our webstore, we collect the following personal data from you in order to complete the transaction (“Purchase Data”):

  • a) Name
  • b) Email
  • c) Company name (if entered)
  • d) Address
  • e) City, State and zip code
  • f) Country
  • g) Phone number
  • h) Details of purchase(s)
  • i) Credit card information

We keep your Purchase Data until the warranty period on your purchased product expires. We do not keep your credit card information after payment has been completed.

Furthermore, we collect any personal information you choose to share with us through our support line(s), warranty cases or if you choose to participate in a contest or questionnaire (“Occasional Data”). We keep your Occasional Data until it is no longer necessary for us to process such data, for example because your support case has been closed or a contest or questionnaire has ended. If we suspect any fraudulent behavior for any reason whatsoever, we reserve the right to keep your data for as long as necessary to protect our interests.

Use of Information

We use the personal data that you provide to:

  • a) Create your personal account (Account Data)
  • b) Complete purchases (Purchase Data)
  • c) Respond to your requests (Occasional Data)
  • d) Market our products in case you signed up for our newsletter service

We may choose to anonymize your data and keep this generic information in order for us to improve our products.

We are not in the business of selling personal information about our customers or visitors to our website. We work with other companies throughout the design, manufacturing, integration, delivery, support, and servicing process, and may provide information we have collected to them to assist in improving only those processes related to the services that they provide to us. These companies are our Data Processors and are restricted from processing your data for other purposes than explained above.

We store all personal information with our service provider, SAP Hybris, located in United States of America.

CORSAIR may sell or buy assets from or to other companies. Customer information may be one of the transferred business assets, and would likely be one of the transferred assets in the unlikely event that CORSAIR or substantially all of its assets were acquired.

We may process your personal information in order for us to comply with laws, to enforce or apply our terms of use or terms of agreements we have entered into, or to protect our rights and property, if such processing is necessary for the purposes of our legitimate interests, and where such interests are not overridden by your interests taking into account the situation at the time of processing.

Your Rights

You have the right at any time to

  • a) request access to and rectification or erasure of your personal data
  • b) request the restriction of processing of your personal data
  • c) object to the processing of your personal data
  • d) request that your data is transferred to a third party to the extent reasonably possible for us
  • e) file a complaint to any relevant authority regarding our processing of your personal data

Please contact us at support@corsair.com. We will get back to you within 30 days of requests concerning the above points a)-d).

Changes to Privacy Policy

CORSAIR reserves the right to change this Privacy Policy from time to time. Any changes in the policy will be posted directly on the CORSAIR website at http://www.corsair.com/privacy-policy. In the event of a material change in CORSAIR’s data collection and handling practices, CORSAIR will inform those users who have provided an email address via email and will post a prominent notice on the website for 30 days.

Use of Cookies

We gather certain information automatically whenever you interact with our website. Like many websites, we may use "cookies" (alphanumeric files transferred to your computer hard drive that enable our computers to recognize your computer) that allow us to obtain certain types of information when your web browser accesses our website. Information collected may include computer information such as browser type and operating system, the Uniform Resource Locators (URL) to, through, and from our website, date and time of your visit, products and information you viewed or searched for.