The Corsair Voyager Air Connectivity Guide
We at Corsair believe the old mantra that a picture is worth a thousand words. We've got some great pictures that are worth quite a few thousand words here. The new Voyager Air drives are designed to be simple to use with smartphones, tablets, PCs, and MAC computers. Whatever type of device you are using, we'll show you how to connect.
Although the fundamentals are the same, the interface of each type of device looks slightly different when you are connecting wirelessly with it. We've taken 4 commonly used devices and provided screenshots here detailing how to connect to the Voyager Air.
Note: Corsair strongly recommends that users enable password protection for their Voyager Air. Please refer to the Voyager Air user manual, page 2, section C for more information on Wi-Fi password protection.
Let's take a look at how you'd wirelessly connect with a 3rd gen iPod Touch using Apple iOS 1.1.6. The first step is to connect the iPod (or iPhone) to the Voyager Air network using the settings function.
Enter your settings and select Wi-Fi settings.
Connect to your Voyager Air.
After you are connected to the Voyager Air, go back to your home screen and open the Voyager Air app.
You are now connected to your Voyager Air and ready to use your app. You can verify your settings and make modifications from the Voyager Air Settings tab.
Now let's take a look at the same procedure on a Google Nexus 10 running Android 4.2.1 Jellybean. The first step is the same. You'll need to use your Wi-Fi connections manager and connect wirelessly to the Voyager Air network.
Once you are connected, return to your home screen and launch the Voyager Air app.
Once your app is running, you can view your settings and make changes to them using the Settings tab in the app.
Note: Not all smartphone and tablet OS's have the ability to browse devices on a wired network. Users that wish to connect to their Voyager Air as a NAS device may need to use an app or 3rd party browser to navigate wired devices on their network.
Connecting to a Voyager Air wirelessly with PC using Windows 7 is a bit different in appearance but again, the fundamentals are the same. The PC procedure assumes that DHCP is enabled on the router, or residential gateway. For more information on networking terminology such as DHCP, HERE is a good source of information.
The first step is to find and connect with the Voyager Air network.
Next, open Windows Explorer. When your Network discovery and file sharing is disabled as seen below, you will see the message in Windows Explorer. You will not be able to automatically locate your Voyager Air in this event.
Note: Corsair recommends that you enable Network discovery and file sharing however, it is not a requirement and you can easily use your Voyager Air if your preferences or security policies dictate that you do not enable this setting.
If your Network discovery and file sharing is disabled, you will need to manually locate and navigate to the Voyager Air. Open the Search Programs and Files in the Start menu and type in either the exact name or the I.P. address of your Voyager Air preceeded by 2 backslashes as seen in the 2 examples below. The default wireless I.P. address for the Voyager air is 192.168.77.1 as seen here. In either example, clicking the search result will take you to your Voyager Air drive.
After you are connected to your Voyager Air either wirelessly or as a NAS device, use Windows Explorer to view your network. At this point, your Voyager Air is accessible and if you wish to map a network drive, right click on the Voyager Air icon and you'll see the menu below. Mapping a network drive is most useful to those with Network discovery and file sharing disabled and will eliminate the need to manually locate the drive each time you connect to it. Mapping a network drive is of course, optional.
If you chose to map a network drive, the process is simple. Assign a drive letter to the drive, and select Reconnect at logon and select Finish. Once this is set, your system will map and show the Voyager Air automatically each time you connect.
Your Voyager Air is now ready for use wirelessly with your PC.
Note: If you are connecting to your Voyager Air as a NAS device using a PC, the Search programs and files step from above applies to finding the device on your network.
As a NAS device your Voyager Air will be assigned an I.P. address by the router. In this case, you may search for the Voyager Air device using the device name if you do not know the I.P. address. If you know the name of your Voyager Air device and you need to know the I.P. address, from the Start menu, open a command line by typing CMD and pressing Enter. Once you have a command prompt, type the following syntax and press Enter; ping (drive name) as seen in the example below.
MAC computer users go through a very similar process and again, with slightly different terminology. Here are some screenshots of how to connect wirelessly to a Voyager Air on a MAC using OS X 10.7.5.
First, locate your wireless icon at the top of your screen and select the Turn Wi-Fi On option.
Once Wi-Fi is enabled, a list of available networks will populate below the Wi-Fi controls. Select the Voyager Air.
You are now connected wirelessly to the Voyager Air.
Move to the Go tab and select Network.
Once your Network options are shown, you can select the Voyager Air and select the navigation options as seen below.
You are now using your Voyager Air wirelessly with your MAC.
We hope this guide is useful in helping you get the most out of your Voyager Air.
Introduction to the Voyager Air Portable Wireless Storage Device
The Voyager Air? portable wireless storage is an amazingly flexible and innovative drive. The list of compatibilities and features is extremely impressive and makes this drive the ultimate in portable storage. There is an almost endless variety of ways to utilize a Voyager Air drive.
The Voyager Air comes equipped with an AC wall charger and a car charging adapter. It also has a very large capacity battery onboard for super long life on the go. This means that there is virtually no limit to the number of places you can use your Voyager Air drive. In fact, a single user can stream audio or video for up to 7 hours.
The Voyager Air comes in 500GB and 1TB capacities giving you plenty of storage space to carry the media and data you need. The 1TB drive is big enough to hold a treasure trove of music, movies, pictures, documents, and more. It can store up to 800 high-definition movies or 380,000 MP3 files. You?d have to take a mighty long road trip to exhaust that supply. And, you can access this content using your device's WiFi connection and you won't consume any content via your data plan since you won't be streaming using 3G/4G.
The Voyager Air functions as a standard portable hard drive and utilizes a super fast USB 3.0 port which is also backwards compatible with USB 2.0. This interface is very convenient and useful for quickly putting your data onto your Voyager Air drive. The Voyager Air comes formatted NTFS but can be reformatted to HFS+ for use with MACs and the MAC OS Time Machine® function. It looks really cool too.
Voyager Air supports the use of multiple partitions also. This can be useful in several ways. The drive can be divided into partitions for each member of the family can have their own content on a separate partition. Additionally, you can have both an NTFS and HFS+ partition on the same drive for use with MAC computers and PCs running either Windows or Linux based OSs. There's more of that flexibility we spoke of!
Here's a quick glance at some of the features and specifications for the Voyager Air:
The additional connectivity is what makes these drives really interesting and versatile. The Voyager Air has wireless capability that allows users of smart phones, tablets, notebooks, MACs, and PCs to connect via a wireless network broadcast by the drive.
Smart phone and tablet users can utilize the Voyager Air app available free from online app providers. This feature-filled app allows you to access and navigate your stored content. In wireless mode the Voyager Air can accommodate up to 8 users streaming music or up to 5 users streaming video.
The app is very intuitive and easy to use. We'll have a full tour of the app available very soon and here is a teaser shot:
PC and MAC users can connect wirelessly or by USB and do not need any software to interface with the drive. Although USB is the preferred method for manipulating your data on your Voyager Air, you can do so wirelessly.
The drive also functions as a wireless hub with internet pass through capability. This means that while you are connected to the Voyager Air drive via your wireless connection, you can also still access the internet by connecting the Voyager Air to a wireless network with internet access. You can initiate this pass through via a simple web interface or the app, depending of course on what type of device you are using.
The Voyager Air takes its connectivity a step farther by adding an Ethernet port. The Voyager Air can be connected to a network switch or router and utilized as network attached storage or NAS for short. It can then be accessed by multiple users on any networked Windows®, OS X®, or Linux® system to stream media or for file storage, media consolidation, and backup. The Voyager Air is the only device of its kind with this capability.
In the time that I have spent testing the Voyager Air, it?s been a wonderful device. I?ve used it on a couple of long road trips, in my home both as a wireless and as a NAS device, at a relative?s home for access to my media, sharing a movie on an airplane?the list goes on and on.
My Voyager Air makes trips in the family vehicle so much more pleasurable. The Voyager Air and my iPod Touch combined with the Pioneer AppRadio? give me enough songs for a drive to Mars and back. I also have video monitors in the head rests for the rear passengers so they can use their phones, tablets, portable computer, or a DVD player to utilize content from the Voyager Air. If you are into mobile media, the Voyager Air is a must have.
The Voyager Air can put a smile on your face and help make any journey more pleasurable. If nothing else, it should help minimize the number of times you hear "are we there yet?".
Quite often, I think I represent a prototypical Voyager Air user. BMX bike and helmet? Check. Corsair energy drink? Check. Boom box with iPod input? Check. Pioneer App radio and iPod Touch? Check. Corsair Voyager Air loaded with music to get me through my ride? Check!
I have an HTPC in my living room and it?s connected to my stereo system and my Panasonic G15 television. Having the Voyager Air as a NAS device greatly expands my library as the HTPC has only a 120GB SSD for quiet efficient operation.
Connecting to the Voyager Air with compatible devices is a snap!
In addition to the HTPC, I have one of the newer ?smart? Blu-ray players, a Panasonic DMP-BDT220. It allows me to navigate my network and use the media stored on the Voyager Air connected as a NAS device. The DMP-BDT220 can connect to the Voyager Air utilizing Windows SMB compatible shares. This functionality can also be utilized via ?smart? televisions that allow communication with networked NAS drives and wireless drives having Windows SMB shares.
Over the 2012 holiday season, we visited family about 3 hours drive away from us. 3 hours is an eternity to a 13 year old girl. The Voyager Air provided a great source of entertainment for my wife and daughter while traveling and at the house. They watched quite a few movies from it while mobile and using my Google Nexus 10 tablet and a micro HDMI to HDMI cable to connect to a television.
For some odd reason, they don?t enjoy watching (American NFL) football with me and my father. So the Voyager Air contributed greatly to peace, tranquility, and our enjoyment of the holiday season?and football season! This isn't my wife but her smile due to her relief at not being forced to watch football looked a lot like this.
Perhaps the most unique usage of the Voyager Air so far occurred earlier this year when I flew from my home in Georgia, USA to the Corsair HQ in California, USA. The Wi-Fi service on our plane was out of commission but, luckily this apparently did not affect the flight controls. A fellow across the aisle from me was very disappointed that he did not have wireless access and seemed pretty bummed about it. My Voyager Air prototype was already powered on so I told him to browse available networks and see if he could see it. He found the Voyager Air, connected to it, and enjoyed the Kurt Russell classic, Tombstone on the flight. Needless to say, I saved him from a long boring flight using the Voyager Air.
Perhaps you will be the next person to rescue someone from boredom by sharing the content of your Voyager Air via their phone or tablet?
You too can amaze your friends and colleagues simply by having the most innovative and feature filled portable wireless drive available today. The more I use the Voyager Air portable wireless drive, the more uses and situations I find for it.
Corsair Voyager Air - Passwords and Positioning for Performance and Security
The Corsair Voyager Air wireless portable storage drive is a device of convenience. It allows users to wirelessly access the stored data without the need for any wired connection to the device. However, this convenience can allow access to your data from unwanted users if your drive is not password protected. For this reason, Corsair strongly recommends that users enable the wireless password when using their Voyager Air in any location where unwanted users could attempt to wirelessly connect to the Voyager Air.
The process of enabling the password is very simple. The user can enable, disable, and change their Voyager Air password via the basic web interface (for PCs and for MACs) or via the app (for smartphones and tablets). The steps are the same in the web interface and in the app. The password controls are on the landing page of the web interface. In the app, they are under the Settings tab as pictured below.
Selecting the Enable button will activate the password function.
If you have not already set a password or if this is a first time setup, you will be prompted to create a new password as seen below. Enter a password (and re-enter it ensure it?s what you want). The password needs to be 8 to 63 characters long, with no spaces or special characters.That password will then be required to make a wireless connection to the drive.
We have also included a feature to help protect from allowing wireless users to modify, add, or delete any data. Using the EDIT Lockout feature will help in keeping your data intact. The EDIT Lockout options are ON and OFF.
Using both the wireless Password and the Edit Lockout functions will help you keep your Voyager Air content exactly where you want it. It will be convenient for you and your approved users with whom you share your password. We've also included the ability to reset the password in case you forget it. If you do reset your password in this fashion, we suggest that you reenable the password function and create a new password.
Resetting the Wi-Fi Password
If you have enabled a Wi-Fi password but do not remember it, you can follow these steps to reset the password:
- Make sure the Voyager Air drive is turned on.
- Turn the drive over and locate the small hole on the bottom (near one of the feet).
- Insert a paper clip into the hole, press and release. This will reset the Wi-Fi password.
NOTE: This reset will not affect anything stored on the drive.
Our testing shows that some of the same basic tips that apply to locating a wireless router in a home or office also apply to the Voyager Air. Please take these points into consideration when placing your Voyager Air.
1. Position your Voyager Air in a central location
When possible, place your Voyager Air in a central location in your home or office. If your drive is against an outside wall of your home, the signal will be weak on the other side of your home. If your drive is on the first floor and your client device (tablet, smartphone, laptop or desktop) is on the second floor, try to place the drive high on a shelf in the room where it is located.
2. Move the Voyager Air away from walls and metal objects like file cabinets
Metal objects, walls, and floors will interfere with your drive?s wireless signals. The closer your drive is to these obstructions, the more severe the interference, and the weaker your connection will be.
3. Change the orientation of the Voyager Air drive
There are two internal antennas on the Voyager Air, one located on each side of the drive, and wireless signals are often directional. Try rotating the Voyager Air clockwise or counter-clockwise to improve wireless reception.
4. Change your wireless channel
The Voyager Air can broadcast on different wireless channels, similar to the way radio stations use different channels. Just as you'll sometimes hear interference on one radio station while another is perfectly clear, sometimes one wireless channel is clearer than others. Use the Voyager Air app to change the wireless channel.
5. Reduce wireless interference
The wireless networking built into Voyager Air operates at a frequency of 2.4 gigahertz (GHz). Many cordless phones, microwave ovens, baby monitors, garage door openers, and other wireless electronics also use this frequency. If you use these wireless devices in your home, your client device (tablet, smartphone, laptop or desktop) might not be able to "hear" your Voyager Air over this interference.
How do I make a warranty claim?
Prior to submitting your warranty claim, we recommend checking the Corsair knowledge base at http://corsair.com first, where you can find answers to commonly-asked questions. You can also receive troubleshooting assistance by clicking Ask a Question or proceed with product replacement by clicking Request an RMA.
Valid warranty claims should be processed through the retailer where the item was purchased during the first thirty (30) days after purchase. This period may vary depending on where you purchased your product; please verify the return policy with the retailer where you purchased your product. Any warranty claims that cannot be processed through your original point our purchased should be submitted to Corsair at http://corsair.com.
What are Corsair's replacement options?
Corsair offers the following Warranty fulfillment options:
Through Corsair's Standard Replacement process, Corsair will issue an approved RMA number for the return and replacement of your defective product(s). Our Standard Replacement processing time from receipt of your product(s) to the replacement product(s) shipment is 1-3 business days plus transit time.
At Corsair, we understand the need to be up and running at all times! To minimize down time, we offer an Express Replacement RMA process. Through this process Corsair will ship your replacement product(s) prior to receiving your defective product(s). This process requires a valid Credit Card where a holding fee will be applied for the cost of the product until the returning product(s) are received by Corsair. To avoid being fully charged for the Express Replacement product(s), the defective product(s) must be received by Corsair within 15 business days from the date your Express Replacement order is shipped.
Accessory Product Request:
Experiencing a problem with a Corsair Component Product? Many of Corsair products have easy to install replacement accessories which will resolve the issue and prevent the need to return the entire product for replacement
Where do I ship my items?
Corsair operates multiple RMA receiving locations worldwide. Your RMA confirmation will specify the specific return address you must use when sending your RMA package. This will be your standard return location and should not be changed without prior approval from Corsair. Any packages received at an unauthorized location may be refused and returned to the sender at the sender's expense.
For your reference, here are the addresses for all Corsair RMA receiving locations:
US (US, Canada & Latin America)
Corsair Memory, Inc. Attn: RMA Department
2252 W. Winton Avenue
Hayward, California 94545
Corsair B.V. Veluwezoom 50, 1327 AH, Almere, The Netherlands
Asia (Memory Product Returns)
Corsair Memory, Ltd Attn: RMA Department
5F-1, No. 5 Hangsuang Road Dayuan, Taoyuan County 33747, Taiwan
Asia (Components (Case/Audio/Cooling)
Corsair Inc. Attn: RMA Department
Unit B &C , 13th Floor, Tai Sang Container and Godown Centre
2-10 Cheung Fai Road, Tsing Yi, NT