The new Intel® Socket 2011, used on the new X79 motherboards and the new 2nd generation Intel Core Sandy Bridge-E CPUs, has changed significantly from Socket 1366. As you can see below there are no longer the traditional holes through the PCB. There is now a metal bracket that has been tapped to accept M4 screws. Because of this the Corsair

Hydro Series H70, H80 and H100 CPU coolers all come with separate screws to mount on Socket 2011 boards.

Hydro Series H80 and H100

Included with the H80 and H100 are four standoffs that have a shorter wider end. These are for socket 2011, the shorter end screws into the metal mounting plate on the motherboard.



Install all four of the standoffs as shown below.



After installing and tightening down all four standoffs, the CPU cooler is ready to be installed.



Next the thumb nuts are installed. Tighten these in an X pattern to ensure the pressure is even, resulting in a good mount on the CPU.

Hydro Series H70 Core

The H70 Core uses the same bracket for socket 1155, 1156, 1366, and 2011. Again socket 2011 uses larger M4 screws and does not need the backplate. Make sure all of the holes on the retention ring are towards the outside (as seen below). Then install the M4 screws through these holes.



The retention ring should then be put on the H70 Core. The H70 Core cooling unit and retention ring can then be installed on the motherboard. The M4 screws will screw right into the mounting holes on the motherboard. Again tighten these in an X pattern to ensure the pressure is even resulting in a good mount on the CPU.

Lot codes for Corsair products can generally be found in the follow locations. For more specific information, please view the Corsair knowledge base Lot Code article for a particular product series.

Audio:

     Headset: code is located on the earcup?s arm.

     Speakers: code is located on the back of the subwoofer.

Case: the code is located on the case?s back panel.

Cooling: the code is located on the radiator.

Flash: the code is located on the unit?s packaging, near UPC barcode.

Flash SSD: the code is located on the label on top of the SSD.

HID:

     Mice: the code is located on the label taped next to the USB connector.

     Keyboard: the code is located on the packaging near the UPC barcode.

Memory: the code is on the memory module?s label. PSU: The code is on the PSU?s label, next to the serial number.

How do I make a warranty claim?

Prior to submitting your warranty claim, we recommend checking the Corsair knowledge base at https://support.corsair.com/ first, where you can find answers to commonly-asked questions. You can also receive troubleshooting assistance by clicking Ask a Question or proceed with product replacement by clicking Request an RMA.

Valid warranty claims should be processed through the retailer where the item was purchased during the first thirty (30) days after purchase. This period may vary depending on where you purchased your product; please verify the return policy with the retailer where you purchased your product. Any warranty claims that cannot be processed through your original point our purchased should be submitted to Corsair at https://support.corsair.com/ 

What are Corsairs replacement options?

Corsair offers the following Warranty fulfillment options:

Standard Replacement:

Through Corsairs Standard Replacement process, Corsair will issue an approved RMA number for the return and replacement of your defective product(s). Our Standard Replacement processing time from receipt of your product(s) to the replacement product(s) shipment is 1-3 business days plus transit time.

Express Replacement:

At Corsair, we understand the need to be up and running at all times! To minimize down time, we offer an Express Replacement RMA process. Through this process Corsair will ship your replacement product(s) prior to receiving your defective product(s). This process requires a valid Credit Card where a holding fee will be applied for the cost of the product until the returning product(s) are received by Corsair. To avoid being fully charged for the Express Replacement product(s), the defective product(s) must be received by Corsair within 10 business days from the date your Express Replacement order is shipped.

Accessory Product Request:

Experiencing a problem with a Corsair Component Product? Many of Corsair products have easy to install replacement accessories which will resolve the issue and prevent the need to return the entire product for replacement.

Where do I ship my items?

Corsair operates multiple RMA receiving locations worldwide. Your RMA confirmation will specify the specific return address you must use when sending your RMA package. This will be your standard return location and should not be changed without prior approval from Corsair. Any packages received at an unauthorized location may be refused and returned to the sender at the senders expense.