HOW TO

How to Find a Serial Number or Part Number on CORSAIR Hardware

If you ever need to send hardware back to CORSAIR for an RMA, you’ll need to provide details about the specific hardware to complete the exchange. To do this, you'll need to give either the serial number or the part number to the representative. You will also need to take a clear photo of the sticker/tag with the number on it to send to CORSAIR. This process involves locating the sticker or tag and photographing it so the numbers are clearly visible.

There are Two Types of Serial Numbers

  • Older products use a numeric serial scheme (e.g., 0003223795601).
  • Newer products use a alphanumeric serial scheme, (e.g., A13BA244A1AMEO).

Label Locations

Mice: Wired mice have a sticker on the USB cable, and wireless mice have it underneath the mouse. The Part Number starts with CH and the serial number should is labeled S/N.

mouse2
mouse-cable

Mousepads: Mousepads have a sticker under the RGB hub (if present), a label attached to the USB cable, or a sticker on the box for standalone, non-RGB mousepads. The part number starts with CH, and the serial number is labeled S/N.

mousepad

Keyboards: The serial number is located on the back of the keyboard in a clearly visible spot or near where the cable attaches. The part number starts with CH, and the serial number is labeled S/N.

keyboard

Fan and Lighting Controllers: The serial number is printed on the box and on the back of the hub.

controller

Headsets

The location of the serial number varies by model.

HS Series

HS50, HS60, HS70, HS70 PRO: The sticker is under the left earpad. Gently remove the earpad with a soft tool to expose it.

hs50

HS55, HS65: The sticker is located under the left earpad. Rotate the earpad clockwise to remove it, then reverse the process to reattach it.

HS55-65

HS80, HS80 MAX, HS80 RGB USB: The part number is located underneath the right earpad. Twist the earpad clockwise to remove it, then reverse the process to reattach it.

hs-80

VIRTUOSO Series

VIRTUOSO, VIRTUOSO SE, VIRTUOSO XT, VIRTUOSO MAX: The sticker is located underneath the right earpad. Twist the earpad off to reveal it.

virtuoso

VIRTUOSO PRO: The part and serial numbers are on the headset band. The part number is on the inner right side and is visible when you extend the band. The serial number is on the left side underneath the headband cushion. To access it, squeeze the headband and pull the cushion down with both hands to remove it.

virtuoso-pro

VOID Series

VOID: The serial number is located inside the headband near the left earcup.

void

VOID ELITE: The serial number is on the right side of the headband. You may need to fully extend the band to see it clearly.

void-elete

VOID V2: The serial number is located underneath the left earpad.

void V2

Furniture and Monitors

Chairs: The part number is located underneath the seat and begins with CF.

chair

Desks: The part number is located under the tabletop and on the left leg for height-adjustable desks. It starts with CF.

desk

Monitors: The serial number is located on the back, in a clearly visible area next to the connections.

monitor

DIY components and Pre-built PCs

CORSAIR ONE PCs: The part number and serial number are located on the bottom of the machine. The part number begins with CS.

Corsair-one

Cases: The serial number is located on the rear, either near the PSU area or at the top, and appears as a barcode with numbers below it.

case

All-In-One (AIO) CPU Coolers: The serial number is located on the side of the radiator (not the fans), and begins with CW.

radiator

Fans: The serial number is on the outside of the frame and looks like a barcode with numbers below it.

fan

SSD: The label is located on the back of the drive. The part number begins with CSSD.

Photograph of the underside of an SSD showing the serial number location

Memory: The part number is located on the side of each module.

memory

Power Supplies: The part number is located on the side or the top and starts with CP.

psu