HOW TO
Mouse Button Is Not Working
Please note that side buttons require assignment in iCUE to function. If you have configured your mouse and are still having responsiveness issues, you may be able to resolve them with several reset options outlined below. It’s extremely rare for mechanical failure to occur with our mice, so please give these steps a try.
- Perform a soft reset on the mouse
- Perform a clean reinstallation of Corsair Utility Engine. This solution often works if the side buttons stopped working immediately after installing/updating iCUE.
- Create a ticket through our Customer Support Portal so we can provide a firmware reset or replace the device if necessary.
Join our official CORSAIR Communities! Whether you're new or old to PC Building, have questions about our products, or want to chat the latest PC, tech, and gaming trends, our community is the place for you.
JOIN OUR OFFICIAL CORSAIR COMMUNITIES
Join our official CORSAIR Communities! Whether you're new or old to PC Building, have questions about our products, or want to chat the latest PC, tech, and gaming trends, our community is the place for you.