Corsair Voyager Air — Passwords and Positioning for Performance and Security
The Corsair Voyager Air wireless portable storage drive is a device of convenience. It allows users to wirelessly access the stored data without the need for any wired connection to the device. However, this convenience can allow access to your data from unwanted users if your drive is not password protected. For this reason, Corsair strongly recommends that users enable the wireless password when using their Voyager Air in any location where unwanted users could attempt to wirelessly connect to the Voyager Air.
The process of enabling the password is very simple. The user can enable, disable, and change their Voyager Air password via the basic web interface (for PCs and for MACs) or via the app (for smartphones and tablets). The steps are the same in the web interface and in the app. The password controls are on the landing page of the web interface. In the app, they are under the Settings tab as pictured below.
Selecting the Enable button will activate the password function.
If you have not already set a password or if this is a first time setup, you will be prompted to create a new password as seen below. Enter a password (and re-enter it ensure it’s what you want). The password needs to be 8 to 63 characters long, with no spaces or special characters.That password will then be required to make a wireless connection to the drive.
We have also included a feature to help protect from allowing wireless users to modify, add, or delete any data. Using the EDIT Lockout feature will help in keeping your data intact. The EDIT Lockout options are ON and OFF.
Using both the wireless Password and the Edit Lockout functions will help you keep your Voyager Air content exactly where you want it. It will be convenient for you and your approved users with whom you share your password. We've also included the ability to reset the password in case you forget it. If you do reset your password in this fashion, we suggest that you reenable the password function and create a new password.
Resetting the Wi-Fi Password
If you have enabled a Wi-Fi password but do not remember it, you can follow these steps to reset the password:
- Make sure the Voyager Air drive is turned on.
- Turn the drive over and locate the small hole on the bottom (near one of the feet).
- Insert a paper clip into the hole, press and release. This will reset the Wi-Fi password.
NOTE: This reset will not affect anything stored on the drive.
Our testing shows that some of the same basic tips that apply to locating a wireless router in a home or office also apply to the Voyager Air. Please take these points into consideration when placing your Voyager Air.
1. Position your Voyager Air in a central location
When possible, place your Voyager Air in a central location in your home or office. If your drive is against an outside wall of your home, the signal will be weak on the other side of your home. If your drive is on the first floor and your client device (tablet, smartphone, laptop or desktop) is on the second floor, try to place the drive high on a shelf in the room where it is located.
2. Move the Voyager Air away from walls and metal objects like file cabinets
Metal objects, walls, and floors will interfere with your drive’s wireless signals. The closer your drive is to these obstructions, the more severe the interference, and the weaker your connection will be.
3. Change the orientation of the Voyager Air drive
There are two internal antennas on the Voyager Air, one located on each side of the drive, and wireless signals are often directional. Try rotating the Voyager Air clockwise or counter-clockwise to improve wireless reception.
4. Change your wireless channel
The Voyager Air can broadcast on different wireless channels, similar to the way radio stations use different channels. Just as you'll sometimes hear interference on one radio station while another is perfectly clear, sometimes one wireless channel is clearer than others. Use the Voyager Air app to change the wireless channel.
5. Reduce wireless interference
The wireless networking built into Voyager Air operates at a frequency of 2.4 gigahertz (GHz). Many cordless phones, microwave ovens, baby monitors, garage door openers, and other wireless electronics also use this frequency. If you use these wireless devices in your home, your client device (tablet, smartphone, laptop or desktop) might not be able to "hear" your Voyager Air over this interference.
Here are links to other helpful Voyager Air resources.