STAY IN THE GAME WITH THE GEAR YOU LOVE.

Get a protection plan that keeps you covered, replacing broken-down items with brand-new gear right when you need it most.

NO WORRIES

Our protection plans cover any electronic, mechanical, or software breakdowns that happen during normal use. If your item goes down from regular wear and tear, we’ll replace it with brand-new gear.

24/7

XP Care customers also enjoy priority live 24/7 support.

Call XP Care Support at 1-844-426-7724.

2

Two successful replacement claims per plan.

So you’re good to go for years to come.

Protection Shield

You control your warranty.
Manage online. Claim anytime.

Printing Label

We send you a pre-paid shipping label.
No fees or deductibles.

Shipping Truck

A brand-new replacement arrives
in 2-3 business days, hassle-free.

WE'RE HERE TO HELP

If something goes wrong, we want to get you back up and running as fast as possible.

Brand-New Replacement

Headphones Replacement

If your item stops working, an XP Care protection plan guarantees you a brand-new replacement – no refurbs. And that’s good from the first day of your warranty to the last.

Premium Service

Premium Service Screenshot

No receipt? No problem. Track your warranty and file a claim 24/7 from your CORSAIR account page or our dedicated XP Care Support line.

Quick Turnaround

Keyboard

Once we approve your claim, expect your replacement to arrive within 2-3 business days. No questions, no hassles. We keep the disruption in your life to a minimum.

No Hidden Costs

Mouse

All claims get free shipping to and from our processing centers, with no deductibles or fees to worry about. Once you buy your warranty, that’s it.

NEXT-LEVEL PROTECTION

Limited Warranty

XP Care Logo

Free Shipping

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Online Management

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Expedited Processing

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Dedicated Help Line

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Refurbished Replacement

After 30 Days

N/A

Brand-New Replacement

First 30 Days

Full Term

Number of Claims

1

2

Length of Coverage

1 - 2 Years

3 - 5 Years

FREQUENTLY ASKED QUESTIONS

What does an XP Care protection plan cover?

How are claims fulfilled?

How do I file a claim?

What happens after I file a claim?

Is there live support for XP Care?

How often can I file a claim?

How can I get XP Care?

Is XP Care available on all CORSAIR products?

Is an XP Care warranty transferable?

What does an XP Care protection plan cover?

An XP Care protection plan covers any electronic, mechanical, or software breakdowns that occurs through normal use. It doesn’t cover accidental or intentional damage, theft, loss, or bundled offers.

How are claims fulfilled?

Items that have broken down through normal use are replaced with brand-new (not refurbished) items, usually of the exact same make and model. In cases where your item is out of stock and/or no longer available, we’ll send you an item of equivalent or equal value.

How do I file a claim?

You will need to have a CORSAIR account in order to use your extended warranty. If you bought your gear while signed into your account, just go to the XP Care management page under My Account, find the item you need to file a claim on, and select Get Support.

If you bought your gear through our guest checkout, you should get an email prompting you to create an account in order to manage your warranty – it will be sent from webstore-om@corsair.com with the subject line Your New XP Care Protection Plan. Follow the directions in that email to get set up, then file a claim from your XP Care management page.

What happens after I file a claim?

We will email you a pre-paid mailing label so you can send your item to us. Once we receive it, the typical turnaround time is 2-3 business days to get your replacement item to you.

Is there live support for XP Care?

There is. XP Care gives you priority access to our XP Care Support line at 1-844-426-7724. Have your Warranty ID ready so we can provide quick service.

How often can I file a claim?

XP Care allows two successful replacement claims per plan. Once your item has been replaced by a brand-new item of equivalent or equal value for the second time, the XP Care warranty is essentially fulfilled. But you can call for non-claim support as often as you need to.

How can I get XP Care?

At the moment, XP Care is only offered on gear bought through our website, corsair.com at the point of purchase – you’ll see it available as an add-on for any eligible item. XP Care isn’t currently available post-purchase, or on items bought anywhere other than the CORSAIR website.

Is XP Care available on all CORSAIR products?

You can purchase XP Care for most PCs and gaming peripherals that come with a standard warranty. Individual PC components and bundled items are not eligible.

Is an XP Care warranty transferable?

XP Care protection plans are not transferable at this time.

For more details, please visit our Limited Warranty page or feel free to contact us